Here are some of the great things our customers have to say about Southern Pool Designs.
c/o Southern Pool Designs
Please commend your staff from the Sales Staff (Mark) to the receptionist, to the accounting dept (Karen) to the project manager (Larry) on their professionalism, timely responses to our questions and concerns. They are the best and provide the text book definition of Customer Service and Care.
The Subcontractors provided for this project were great, reflecting the customer service ethics your company has exhibited.
A special THANK YOU to Mr. Larry Moody (Project Manager). We could never have made it through this project without him. He is the greatest representative of this company. He’s knowledgeable, professional and funny. More importantly he cares about the customer and the product.
Please express our sincere thanks and gratitude to your staff.
Mr and Mrs Hampton
We would be remiss if we did not take the time to write and offer our warmest thanks for the excellent work done by your and your staff on our home. We have received numerous compliments on the final results, and especially received comments on the wonderful workmanship.
Please extend our sincerest appreciation to all who assisted in any way. We are grateful for the time, effort and patience in completing a job that has exceeded our expectations. You can be assured we will be using your company for future projects, and will be happy to recommend you to our friends and acquaintances.
Wishing all a Happy Holiday Season. All the best.
Carol and Harvey Massey
I wanted to take the opportunity to tell you and your team that we’re extremely pleased with our pool. We’re especially glad that we selected the in floor pool cleaning system and Jandy handheld remote control that you recommended but we were initially reluctant to purchase. We have not had to vacuum the pool once, even with the spring leaves falling from the oak tree that overhangs the pool.
Please also thank Rick Harper for helping us work out many of the details in the field.
Dear Prospective Southern Pool Design Customers,
The Southern Pool Design (SPD) team was a joy to work with, from the design and construction process to the warranty and service department. In the future we would be happy to contract Southern Pool Design to construct our pool.
My wife and I walked into Southern Pool Design with a rough idea of the pool and spa we wanted. Tom Henning listened to us and made us feel comfortable during the design process and designed a pool with us in mind. He spent time teaching us about the advantage and disadvantages of different design features and pool equipment without “selling” us more than what we needed. This was unlike what we experienced with other pool companies who did not listen to what we wanted in a pool, pushed equipment, and designs that were not inline with what we wanted.
During the construction of the pool, SPD communicated effectively with us during the whole process. Additionally, whenever we had a question or issue with the construction of the pool, SPD was quick and responsive in addressing our concerns. Construction is always a long hard process, but SPD’s professionalism and customer care allowed us to have a great experience.
Finally, the warranty/service department is first-class. They are quick and responsive to our service requests. Kevin Heiser is a great asset to the company with his conscientious and straight-forward nature in dealing with customers. In dealing with Kevin, I feel that he was sincerely interested in solving our problem.
Overall, Southern Pool Design is an outstanding company that was a jog to work with. They have provided my wife and I with a beautiful pool and spa that we are proud to use as our entertainment centerpiece when having family and friends over.
Keep us the good work!
Michael and Lisbeth Vogelpohl
Tracey and I would like to thank you and your staff, especially Larry & Dixie, for the quick and undivided attention that was given to us. This effort was extremely thoughtful and as professional as anyone could ask for. Thanks again from both of us and I’ll see you on the 1st tee!
We just wanted to take a moment to send you this letter of sincere thanks for the effort and care you have taken to deliver our family such a wonderful pool building experience. From the initial design process through selections to the final stages of install and startup, you and Southern Pool Designs have stood behind your product and contractors and have never wavered in any instance. We really appreciate your positive attitude and energy in treating us like we were your only customer and the pool looks great! I can’t believe the screen was completed so quickly!
We can’t wait to swim later this Summer, and if you ever need to show a potential client one of your recent pools in the Heathrow area please do not hesitate to call us and we would be happy to accommodate Southern Pools as a reference pool owner. Thanks again for making this aspect of building our new home such a pleasurable one, and we know that we have built the best pool in central Florida! With warmest and kindest regards, we are…
A Very Happy Southern Pool Customer,
Ernest, Ann Maries, Chrisitan and Connor
The Jones Family
In addition to wonderful testimonials from our past clients we have also received numerous industry awards and recognition. Here are just a few of the awards we have recently received.